The Need for Correspondence Management Software
Correspondence management is a company’s process of systematic filing, storage, retrieval, dispatch, receipt, and disposition of internal or external communication records. Business correspondence may take multiple formats such as emails, electronic documents, fax, web content, paper documents and letters which makes correspondence management quite challenging. Manually dealing with huge volumes of incoming and outgoing business correspondence can lead to higher processing time, increased managing and monitoring costs for organizations and inefficient service quality. Solutions such as correspondence management software provides your organization with efficient and cost-effective management plus seamless automation of all your incoming and outgoing correspondence from within a single platform.