What is Correspondence Tracking System?
Correspondence management system tracks all incoming and outgoing correspondences relating to a whole organization or tracks correspondence for specific projects. Official business correspondences originating from different sources and in different forms are captured and converted into electronic documents or files, which are then routed to relevant users based on their access rights and roles. The ability to effectively capture, track and manage various types of enterprise correspondence drives efficiency of the workforce via increased productivity, flexibility and adaptability. As a result, many processes that rely on physical paper-based methods of communication are turning obsolete and more companies are moving on to electronic methods of correspondence tracking and management. Continue reading